

In the right pane, choose a different payment method, or select Add a new payment method.A warning message says which payment method was declined.In the admin center, go to the Billing > Bills & payments page, then select the Payment methods tab.The payment method that you use to pay the overdue amount becomes the new payment method for all subscriptions that used the declined payment method. If you personally added the payment method that has a past due amount, you can use Settle balance to make a payment. Every time a transaction fails, you receive an email alert about the failure. We continue to retry the transaction every few days for 30 days, during which time the subscription is in a grace period.

The email briefly states what the problem is and includes a link where you can check the outstanding balance. If we're unable to charge the payment method on file, we send an email that lets you know there's a problem. For information about accessing billing statements, see View your bill or invoice. If you enter a purchase order (PO) number when you buy a subscription, the number appears on your billing statement. Your billing statement includes details about your options for making a payment, and where to send it. However, you can choose to receive your organization's invoices as email attachments. This email doesn't contain a copy of your billing statement. If you pay by invoice for your subscription, you get an email when your billing statement is ready to view. You must enter your invoice number in the Transfer identification field. The Agency and account number are at the bottom of your invoice. If you prefer, you can pay by electronic transfer between accounts. If you don't receive your Boleto by email, check your spam folder or contact support. The due date is 30 days after the order date. If you have selected this option, the billet for payment is sent to the email provided during subscription purchase within 10 working days after the order date.


Learn more about the Reserve Bank of India directive for recurring payments.Īs of September 30, 2022, Microsoft and other online merchants no longer store credit card information. This directive doesn't affect usage charges. This might affect automatic payments, which means that you might have to make payments manually in the Microsoft 365 admin center. You can change it at any time.ĭirectives from the Reserve Bank of IndiaĬurrently, some credit card transactions, especially transactions exceeding 5,000 INR, are blocked due to a directive by the Reserve Bank of India. The payment method that you choose during checkout is the payment method that we use for all future billing periods.For more information, see About admin roles. You must be a Global or Billing admin to do the steps described in this article.With Business Assist, you and your employees get around-the-clock access to small business specialists as you grow your business, from onboarding to everyday use. If you need help with the steps in this topic, consider working with a Microsoft small business specialist.
